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Verna Allee is President and founder of Integral Performance Group, and a thought leader in knowledge, intangibles, and new business models. She is a frequent presenter at conferences around the world, and is a Fellow of the World Business Academy. She acts as advisor for special projects in intellectual capital and the knowledge economy with Stanford University, the Brookings Institution and The Alliance for Converging Technologies (now Digital4Sight). Verna is the author of The Knowledge Evolution: Expanding Organizational Intelligence. Visit her website or e-mail her at

Dean Alms is a founder, Co-President and Chief Strategy Officer for Groundswell Inc., a premier provider of Internet consulting and implementation services focused on building people-centric solutions.

Lotte Bailyn is T Wilson (Class of 1953) Professor of Management and Behavioral Policy Science (BPS) at MIT Sloan. As the author of Breaking the Mold: Women, Men, and Time in the New Corporate World (and with her research team the upcoming Beyond Work-Family Balance), Bailyn focuses her work on the relationship between managerial practice and employees' lives. Learn more about her on the MIT Sloan Website.

Kavita Bali is the Founder and Creative Director of Urban Peacock, a Design consulting firm specializing in complex UI infrastructures and visual design systems based in Silicon Valley. She has served as Sr. Art Director at Intuit's Centralized Engineering Division, UI Design and Usability Impressario for PeopleSoft's eBusiness Solutions Division, and most recently as a UI Design Director at Groundswell, specializing in long term Strategy and Research & Development of multi-level, enterprise infrastructures. Kavita has her BFA in Graphic Design from the Rhode Island School of Design, and is also an exhibiting fine artist, photographer and filmmaker.

Christopher Bartlett is the Daewoo Chair of Business Administration at Harvard Business School where he also serves as Chairman of the School’s General Management Area. He is the author or coauthor of five books, including (coauthored with Sumantra Ghoshal) The Individualized Corporation: A Fundamentally New Approach to Management and Managing Across Borders: The Transnational Solution. In addition to his academic responsibilities, he maintains ongoing relationships with several major corporations, serving both as a board member and as a consultant/management advisor.

Laurie Bassi is president of Human Capital Dynamics, a research-based consulting firm in Chevy Chase, Maryland. She enhances her busy life by serving as a research fellow to Saba and Accenture’s Institute for Strategic Change. She claims to be a conservative, middle of the road economist, but if you’ve read her contributions to LiNE Zine, you know otherwise. Reach her directly at

Mary Catherine Bateson is a writer and cultural anthropologist who divides her time between Virginia and the Monadnock region of New Hampshire.  As president of the Institute for Intercultural Studies in New York City, she has been involved in preparations for the Margaret Mead centennial this year She is the Clarence J. Robinson Professor in Anthropology and English at George Mason University in Fairfax, Virginia, and Scholar in Residence at the Radcliffe Institute for Advanced Studies at Harvard. She lectures around the world and has written and co-authored numerous books and articles including Full Circles, Overlapping Lives; Peripheral Visions: Learning Along the Way; With a Daughter’s Eye: A memoir of Margaret Mead and and Gregory Bateson; and Composing a Life.

Gary S. Becker won the Nobel Memorial Prize for Economic Science in 1992. He is a Professor of Economics and Sociology at the University of Chicago and a Senior Fellow at the Hoover Institution and University. He is recognized for his expertise in human capital, economics of the family, and economic analysis of crime, discrimination, and population.

Susan Bernstein, M.B.A., wrote this article while working as a marketing manager with an elearning company. She is currently coaching professionals in transition through her own venture, Tune In and Turn On and pursuing a PhD in Somatic Psychology at Santa Barbara Graduate Institute. Somatic psychology brings together the mind and body for performance enhancement and healing, including helping people to overcome loneliness. You can contact Susan at

Barbara Berry is an artist, mother of two, and a practicing Buddhist. Her aspirations are to make genuine, personal art, and discover her own gentle and fearless nature. Learn more about her art at or email at She welcomes ideas for marketing and displaying her work.

Josh Bersin is a former elearning executive still wrestling with nightmares of learning management, content development, and measurement, and secretly likes it. He has helped more than 30 companies deploy more than 7 million elearning activities. He consults with enterprises and vendors to help make elearning best drive business results. He can be reached at

Roger Black is Chief Creative Officer at, where he helps coordinate the efforts of several hundred designers, editors, writers and information architects. He was formerly art director of the New York Times and Rolling Stone, and during the 1970s and 1980s he redesigned Newsweek, Esquire, Foreign Affairs and Ad Age. In the 1990s he also became a leading designer of websites and internet-delivered content. He started Interactive Bureau (co-founded with S.O.J. Spivy and David Berlow in 1994), which emerged as a leading-edge firm for high-end design. In 1999 Interactive Bureau became part of He is the author of Web Sites that Work (with Sean Elder, Adobe Press, 1997). You can reach him at

Brooke Broadbent is an e-learning consultant, author and trainer.  He is a regular contributor to training publications. He is currently writing a book about elearning with the American Society for Training and Development. Brooke has an MA in adult education from the University of Quebec but does not let that curb his creativity and insight. He is also the founder of and the VP of Learning at a full-service e-learning company. He can be reached at

John Seely Brown is a world-renowned expert in such topics as organizational and human learning, ethnographies of the workplace, complex adaptive systems, and digital culture, among many others. He is the Chief Scientist of Xerox Corporation and the Director of its Palo Alto Research Center (PARC). He is also a co-founder of the Institute for Research on Learning, a member of the National Academy of Education and a Fellow of the American Association for Artificial Intelligence. A prolific author who has published over 95 papers in scientific journals, his latest book, The Social Life of Information, (written with Paul Duguid) was published in March 2000. Visit the site at

Susan Cantwell is a Corporate/ Personal Wellness Coach and fitness guru who has been known to have clients belt out a few lines of their favorite songs to help them center and focus on possibilities. She is the Author of Mind Over Matter: Personal Choices for a Lifetime of Fitness. To balance out work and play, she loves to run the river and the challenge of a good tickle fight with her three children. Send her an email at

Peter Cappelli is the George W. Taylor Professor of Entrepreneurial Studies at the Wharton School of the University of Pennsylvania. He is also the Director of the Center for Human Resources at Wharton. He was the chairperson of the Management Department at Wharton from 1995-99, and has been the Co-Director of the U.S. Department of Education National Center on the Educational Quality of the Workforce from 1991 to the present. Dr. Cappelli is a prolific author, including his recent and very successful book, The New Deal at Work: Managing the Market-Driven Workforce. Write him at

Mark Cavender is a Managing Director with The Chasm Group, providing market development strategy and education services to the high-tech industry, focusing much of his work on the eLearning market. Prior to his association with The Chasm Group, Mark gained over 15 years of experience in the high tech industry. Mark regularly serves as a guest lecturer for a number of colleges and universities, and has conducted training and seminars for major corporations and groups worldwide. He is a co-founder of eLearningForum, a network of e-Learning professionals. You can reach him at

Paula Cohen is Senior Producer for ABC’s World News This Morning. Prior to her work at ABC News, she worked at CNN in Atlanta where she learned about news, 24-hours a day. She has a degree in Government from Wesleyan University. When she can tear herself away from the 24-hour news channels, she likes reading and exploring New York City. She aspires someday to get off the overnight shift. Learn more from

Dr. Wendy Coles is director of Corporate Strategy & Knowledge Development at GM, where she is in charge of developing the company’s knowledge network and organizational learning. She is a frequent presenter on knowledge strategy and an avid athlete. Contact Dr. Coles at

Marcia L. Conner is Editor-in-Chief of LiNE Zine, Managing Director of the Ageless Learner, and co-founder of the Learnativity Alliance. She loves helping people learn, and learn happily, an attitude that infuses her work. Let her know what you think of LiNE Zine at

Mickey Connolly is founder and CEO of Conversant, where he has researched communication brilliance in many fields from arms negotiations to alliance management. Conversant has worked with over 250,000 people around the world on the toughest communication challenges and brings practical understanding to the execution of business strategy. Prior to founding Conversant, Connolly started eight different businesses. You can contact him at

Margo Covington is a Systems Change Coach and Facilitator working out of Santa Fe, New Mexico. She specializes in entrepreneurship, environment, and economic development. Contact her at

Jay Cross is the founder and driving force behind Internet Time Group, with over 25 years of experience in the education industry. He is a free spirit, energetic learner, and astounding marketer. Creative despite degrees from both Princeton and Harvard, he lives in the hills of Berkeley, California. Jay founded Internet Time Group to help organizations learn. Fast. Reach him at or on the web at

Thomas H. Davenport is Director of the Accenture Institute for Strategic Change and a Distinguished Scholar in Residence at Babson College. He has co-authored or edited nine books, including the first books on business process reengineering, knowledge management, and enterprise systems. His latest book—coauthored with John Beck—is The Attention Economy (Harvard Business School Press), which describes how individuals and organizations can manage “the new currency of business.” He has a Ph.D. from Harvard University in organizational behavior and has taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin. He has also directed research centers at Ernst & Young, McKinsey & Company, and CSC Index.

Thomas O. Davenport is a principal in the San Francisco office of Towers Perrin, a worldwide consulting firm. He provides counsel on human capital strategy, organization effectiveness, and business strategy to Fortune 500 clients in the service and manufacturing industries, and in the public sector. Although his work is diverse, his practice centers on a single theme—helping companies improve business performance through their management of people. Davenport holds a B. A. degree in English (Phi Beta Kappa), a Master of Journalism degree, and an M.B.A. He is the author of Human Capital: What It Is And Why People Invest It (Jossey-Bass, 1999). Write him at

Jeff De Cagna is chief strategist for Principled Innovation LLC.  Based in Arlington, Virginia, Principled Innovation LLC offers provocative strategic insights to tradition-oriented organizations, including associations and libraries, trying to capitalize on the emerging opportunities of an uncertain world.  A Fellow of the American Society of Association Executives (ASAE), Jeff is a graduate of Johns Hopkins and Harvard universities. Contact him at

Michael L. Dertouzos was the head of the Massachusetts Institute of Technology's Laboratory for Computer Science for more than 25 years. He was the author of numerous articles and books including The Unfinished Revolution: Human-Centered Computers and What They Can Do for Us, What Will Be: How the New World of Information Will Change Our Lives and co-author of Made in America: Regaining the Productive Edge. A visionary noted for infusing idealism with realism, Dertouzos spent much of his career studying and forecasting technological shifts and their impact on society, and leading his lab to make these shifts a reality. Learn more about his work at

Dori Digenti helps organizations develop collaboration, learning, and network strategies. In roles like consultant, anthropologist, synthesizer, and boundary spanner, she runs Learning Mastery and facilitates C3 LearnNet, a group of leading organizations working together to improve collaborative capability. Digenti has written The Collaborative Learning Guidebook (1999), and is working on a new book: “Boundary Spanners: How Individuals and Organizations are Using Collaborative Learning Networks for Process Improvement” (2002).

Patrick Dunn has 14 years experience in technology-based learning and new media. He is currently Online Learning Manager for BMJ/Unified, based in London, UK. He has worked with a number of major consulting and e-learning organizations including DigitalThink and PricewaterhouseCoopers. He is a regular presenter at industry bodies and conferences, and contributor to industry journals. Contact him directly at

Esther Dyson is the chairman of EDventure Holdings, which publishes the monthly computer-industry newsletter, Release 1.0. As an investor/commentator, she focuses on emerging technologies, emerging markets, and emerging companies. She is the author of Release 2.1: A Design for Living in the Digital Age (1998). Write to her at

Cheryl Emory is a contributing editor for LiNE Zine and principal consultant for Performance Designs in Richmond, Virginia. She has worked with clients ranging from Trigon Blue Cross Blue Shield andthe University of Maine to Dominic's of New
York. In addition to writing and consulting, Cheryl stays busy helping two daughters get through their teenage years, advocating for persons with special needs, supporting local theatre, and spending time with her husband. She can be reached directly at

JD Eveland is a knowledge manager with over 20 years experience in business, government, and academia. He has background and experience in teaching, distance learning, qualitative and quantitative research, technology transfer and utilization, and innovation management, and has published and presented in areas as diverse as information systems, communication and education, innovation theory and public policy, technology transfer and utilization, and cooperative research.  Contact him directly at or visit him on the web at

David Finegold is an Associate Research Professor at the Center for Effective Organizations. He is the author or editor of many articles and books on topics ranging from the changing employment relationship and international comparisons of skill development to corporate governance and high-skill ecosystems. These include: The German Skills Machine: Sustaining Comparative Advantage in a Global Economy (2000), Are Skills the Answer? (1999), and forthcoming books called, Net-Enabled: Designing Organizations for the Internet Economy and Corporate Boards: Adding Value at the Top, from Jossey Bass in 2001. Contact him directly at

Kirk D. Fleming is a Learning Innovation Consultant at Capital One, where he is building a world class-learning environment for Capital One's 17,000 employees. Currently, he is exploring new ways to inspire and harness collaborative creativity using technology within learning and development solutions. Write him at

David C. Forman is President of Sage Learning Systems and founder of elearning Jobs, a site dedicated to e-learning and training professionals. Forman is a veteran of 25 years in the training business and has helped companies such as Gateway, IBM, FedEx, Merck, and many others to use technology to improve the knowledge, skills, and performance of people. Contact him directly at

Michael Gelb is an internationally recognized pioneer, speaker, and organizational consultant in the fields of creative thinking, accelerated learning, and innovative leadership. A passionate student of the Renaissance and the nature of genius, Gelb is the author of How to Think Like Leonardo da Vinci: Seven Steps to Genius Every Day which has been translated into 18 languages and has appeared on the Washington Post, and NY Times best-seller lists. A retired professional juggler Gelb once performed with the Rolling Stones and Bob Dylan. Learn more about him at

Joel Getzendanner was a founding board member of the Chaordic Alliance, and now works full-time with the Chaordic Commons on its projects and educational programs. He is a pioneer in foundation community—both for innovative grant making and social investing—and is a widely sought after speaker and consultant. He is also widely viewed as the person who convinced Dee Hock, Visa International CEO Emeritus, to come out of retirement to launch Chaordic organizations. Getzendanner did that while working at the Joyce Foundation. He works on achieving his own balance with the help of his loving wife and two daughters. He coaches springboard diving at the local high school and likes to fly kites. He can be reached at

Sumantra Ghoshal holds the Robert P. Bauman Chair in Strategic Leadership at the London Business School. With Doctoral degrees in Management from both MIT and Harvard, Professor Ghoshal has also taught at the Sloan School of Management, MIT and INSEAD. Named by ‘The Economist’ as one of the "EuroGurus" in management, he has published a number of books, including (coauthored with Chris Bartlett) The Individualized Corporation: A Fundamentally New Approach to Management (Harperbusiness, 1997), and Managing Across Borders: The Transnational Solution (HBS Press, 2nd ed 1998), over 35 articles and numerous award-winning case studies. He is well known for his original research and teaching on strategic and organizational aspects of managing large, global companies.

Dave Gray, founder and president of Xplane, has a zeal for helping people learn and a recognized talent for visual design. Prior to founding Xplane, he worked as a graphic journalist for major metropolitan newspapers, a lecturer in visual communication and design at Washington University, and as an artist and developer of visualize strategy at Root Learning, Inc. His work has been recognized by Print Magazine, the Associated Press, and the Society of Newspaper Design. He can be reached online at

David Grebow is fascinated by how, when, where and why we learn. His work as a writer, education consultant and entrepreneur has carried him all over the world where he’s observed the learning process, especially in the workplace, for over 30 years. He has consulted with most of the Fortune 100 companies and, more recently, many new technology companies and’s. Dearborn Press will publish his book, Intersections with the New: The Dilemma of Performance in the Knowledge Economy, next year.

Susan Greenbaum takes great pride in telling people what she does for a living: “I am a singer-songwriter.” She believes in communicating as clearly as she can with people, and her songs reflect the need to express herself. Sometimes she tells her own stories, sometimes she tells others' stories, but she’s always striving for honesty, beauty, and love in the music she provides. Learn more at

Verne C. Harnish is the founder of Young Entrepreneurs Organization (YEO) and creator and chairman of the MIT/Inc./YEO “Birthing of Giants” executive program. He is also the founder and CEO of Gazelles, Inc., a corporate education company for fast-growth, mid-size firms. Contact him at

Peter Henschel is Executive Director Emeritus of the Institute for Research on Learning (which is now part of San Francisco-based WestEd). He serves as a retained advisor and consultant for companies building or renewing corporate universities and learning programs, both adult and K12, and eLearning companies. He is a frequent national and international speaker on issues of learning, management development, innovation, human capital, and organizational health. A graduate of Harvard and UC-Berkeley’s Goldman School of Public Policy, Peter served as a San Francisco deputy mayor and also as managing director for Prince Charles of a UK-based public-private sector partnership. In his volunteer time, he serves on various boards of directors for classical music organizations.

Tom Heuerman is a writer, life coach, and organizational consultant who lives in the San Juan Mountains near Ridgway, Colorado. His essays on life, change, and leadership are available at He can be reached at

Thomas P. Hill, is a program manager of a team at the Education and Training Center for the Nonstop (Tandem) Division of Compaq focused on the development of advanced learning technologies for intraweb and Internet applications. He started a 20 company coalition on learning object metadata standards prior to IMS and the ADL programs in 1996, was a founder of the Educational Object Economy project, and holds a Masters in Interactive Learning Technology from Stanford University. Hill can be reached via email at:

Wayne Hodgins is the co-founder of the Learnativity Alliance, and the Director of Worldwide Learning Strategies for Autodesk, Inc, where he is the chief architect responsible for increasing customer productivity through learning and creativity. He is past president of CEdMA, the Computer Education Managers Association. He annually delivers over 100 keynotes and presentations worldwide, dealing with the future of education, skill standards, learning technology impacts, Web-based training, and learning in the 21st century. Send Wayne your thoughts at

Katherine Holt is a global business coach who nurtures passion, courage, and insight to help executives make personal changes and engage others in dialogue about revolutionary goals. She links strategy and OD consultants to support clients seeking innovation and processes for involving their whole system in change. Her company, Peakinsight LLC, helps clients leverage personal capabilities and global resources to transform their organizations and achieve superior results. Please send your comments and questions to

Alec Horniman, Ph.D. has been a member of the Darden Business School faculty since 1967. He has taught in the areas of Organizational Behavior, Managerial Psychology, Career Management, Business Ethics, Strategy, Leadership, as well as Change and works with Darden’s Executive education program designing and leading programs. These interests are supported by a lifetime commitment to ethical/moral and principle issues that sustain the other interests. Contact him at

Jeffrey Huang is Assistant Professor of Architecture at Harvard University, Graduate School of Design. His research focuses on new typologies for working, learning and shopping that combine clicks and mortar. He is the recipient of a Harvard Provost Innovation Grant and is currently the principal investigator of a project on emerging elearning architectures, sponsored by Lombard Odier & Cie. You can reach him at

Woodleigh Marx Hubbard is an illustrator and author of children’s books including All That You Are , Imaginary Menagerie, C Is for Curious, and Once I Was.... She was recently featured in Wings of an Artist: Children's Book Illustrators Talk About Their Art You can see more of her work at

Judee Humburg is passionate about helping people in companies build products and services that “wow!” users based on actionable knowledge of their customers’ priorities, values, needs, and expectations. Humburg has over 19 years experience initiating and implementing innovative usability engineering and user-centered design practices at Intuit and Hewlett-Packard. She specializes in usability research for the ‘Fuzzy Front End’ of the development lifecycle by integrating customer feedback into strategic business as well as product planning and design. Humburg has presented at various professional usability, interface design, and human-computer interaction conferences worldwide and has taught courses in usability research practices and interface design. She is currently working with Nuance Communications as a manager in their Voice Interface Services group. She can be reached online at or

Reed Hundt is a senior advisor on information industries to McKinsey & Company. He is a principal of Charles Ross Partners, LLC, as well as a special advisor to Madison Dearborn Partners, and a venture partner at Benchmark Capital. As Chairman of the Federal Communications Commission (FCC) from 1993 to 1997, Mr. Hundt shepherded the bureau through its tumultuous introduction into the Information Age. Prior to the FCC, Mr. Hundt was a partner in the Washington DC office of Latham & Watkins. He is the author of “You Say You Want a Revolution: A Story of Information Age Politics”. You can visit his website at, and contact him at

Beth Ann Jones provides knowledge and process design to Information Services International, a division of Mars Inc. Her past experience includes working with Sara Lee Corporation/L’eggs Division, Lipton, Unilever Home and Personal Care-NA. Beth Ann recently helped establish a think-tank dedicated to identifying and implementing knowledge and training solutions that increase productivity. Send her an email at

Amy Keill is Manager of Customer Quality and Learning at Saba. When she’s not working to create a customer focused and balanced organization, she is training for triathlons, traveling to distant lands to study culture, cooking for her pals or learning about something new. She will be returning to school this fall to pursue a Masters in Organizational Psychology and hopes to study further the Return on Balance Investment. Write her at

Kathy Kelly, Ph.D. is an educational psychologist with a passion for women’s issues. She works with various organizations to advance women and girls’ career opportunities and serves on the board of the Women’s Vision Foundation. On balance, professionally Kathy is vice president of business development for Nforma Corporation. Contact her at

Amy Jo Kim, Ph.D. is the Founder and Creative Director of NAIMA, a design studio specializing in cutting-edge Web communities. She is author of Community Building on the Web: Secret Strategies for Successful Online Communities, and frequently writes and speaks on the topic. She also teaches Online Community Design at Stanford University.

Arnold Kling, Ph.D. currently is writing a book on starting an Internet business without venture capital (to be published Fall 2001). He is the founder of, one of the earliest commercial sites on the Internet. In October 1999, was sold to Kling has a Ph.D in economics from the Massachusetts Institute of Technology. Before becoming an entrepreneur, he worked at the Federal Reserve Board and then at the Federal Home Loan Mortgage Corporation (Freddie Mac). You can reach him directly at

Melissa Koch is Senior Product Marketing Manager at RealCommunities where she leads the development of purpose applications. Prior to RealCommunities, she was Managing Director of CCCnet at Computer Curriculum Corporation. Koch has developed several Internet products for the K-12 education market while working with organizations such as The Learning Company, PBS, O’Reilly & Associates, and the Edison Project. She has also written several articles on technology and education, and co-authored a book, NetLearning: Why Teachers Use the Internet. She has a B.A. from Grinnell College and a M.A. in mass communications and telecommunications from Northwestern University. Koch has been working with learning communities for more than seven years. She enjoys creating experiences and materials for new media that enable all of us to learn from each other. You can reach her at or at

Jaclyn Kostner, Ph.D., is the author of the newly released Bionic eTeamwork (Dearborn), and also Virtual Leadership (Warner Books) and Knights of the Tele-Round Table (Warner Books) which have been translated into languages around the world, and made the best-seller lists in the U.S. and Europe. Her company, Bridge the Distance, delivers online and onsite workshops to improve team collaboration and results. Kostner, also a professional speaker worldwide, has served as an expert to The Wall Street Journal, CNNfn, Time, USA Today, and USA Radio. Contact her directly at

Robert Laubacher, a research associate at MIT's Sloan School of Management, focuses his research on how IT-enabled organizational practices are transforming the employment relationship. Mr. Laubacher was previously with JSA International, and prior to joining JSA, was with Cambridge Energy Research Associates, there serving as primary researcher for "The Prize," a history of the international oil industry which won the 1991 Pulitzer prize and became the basis for an 8-part PBS series.

Yves Lermusiaux is President and founder of the Internet recruiting intelligence consultancy, iLogos Research, which is the independent research and consulting division of Recruitsoft. He is a widely sought after public speaker, consultant, and industry analyst on the topic of online recruiting, and has been quoted in Fortune, The Wall Street Journal, Financial Times, The Standard and Time magazine. Lermusiaux is also the author of many reports and articles analyzing the Internet and its impact on human capital management. Contact him at

James Levine is founder and Director of the Fatherhood Project, the longest-running national initiative on fatherhood (founded in 1981) and currently part of Families and Work Institute. He also runs James Levine Communications, Inc. (, a literary agency. You can contact him at with questions regarding The Fatherhood Project or about Daddy Stress/Daddy Success® workshops, which can be delivered to your organization.

Jessica Lipnack is CEO and co-founder of virtualteams, a Boston-based software company that builds collaborative work environments. A leading expert on virtual teams, she has worked with companies around the world to improve their collaborative capabilities. With industry expert Jeffrey Stamps, she is co-author of six books on this topic, including Virtual Teams: People Working Across Boundaries With Technology  (John Wiley & Sons, 2000), from which this article is adapted. Reach her online at

Anthony (Tony) Loyd, author of Path of the Master Facilitator: A Systems Approach to Learning and Teaching, has a wide variety of experience as a manager, an instructor, an instructional technologist, and as a performance consultant. He has successfully provided consulting services to public, private, and government organizations for over 20 years. Currently, Loyd hosts the website and is the Manager of Learning Technology at the John Deere Training Center in Davenport, IA.

William Luckert is Director of Technology Initiatives for Executive Education at the Darden Graduate School of Business and a lifelong learner. He is responsible for helping Darden’s clients learn more effectively in online environments. Prior to working at Darden, he was a sales executive at Ninth House Networks and Achieve Global. He is entering the Darden School’s MBA program next fall, and can be employed as early as May of 2004. Email him at

Larry Lynch is Director of Business Development at Disney Institute located at Walt Disney World Resort in Lake Buena Vista, Florida. He is the key executive responsible for the programming direction of the business, with sales, program design, facilitation, and operations reporting to him. In addition to his years as an association executive, Larry’s nine years of police experience qualify him as a “life-long people-learner.” For more information about Disney Institute programs, visit

David MacKenzie is a medical intuitive and founder of Camp Leonardo. He has been a welder, a college design professor, and a professional photographer. He believes in perfect discipline-perfect freedom. Wonder has saved his life more that once as it mends leaking dreams. Fostering wonder in others is his mission and passion. He cares deeply about the world and the people in this world. Question with him at

Brook Manville is publisher of LiNE Zine and Chief Learning Officer at Saba. In his earlier life, Brook was a partner at McKinsey & Company, consulting with Fortune 500 companies on organizational development and knowledge-related strategy. Prior to McKinsey, Brook put his background as a classically trained historian to use on the Faculty of Arts and Sciences at Northwestern University, and also was a freelance journalist and a business and technology analyst at CBS. Email him at

Alessandra Marinetti is Senior Instructional Designer for DigitalThink, Inc., with 10 years of experience in education both in the private and academic sector. She has worked as an instructor in the US, Germany, and Italy and has extensive experience in cross-cultural communication. Reach her at

Brian Miller has recently escaped working for an eLearning vendor where content reigned. In the next months, he's going to put his work to the test with his own company focused on helping clients re-frame their strategies, create powerful experiences, and seamlessly embed technologies/processes into their organization—making sure to measure what matters. He holds a Masters in Technology in Learning from Harvard. Write

Russell Morris is a writer looking to rejoin the workforce in Western Connecticut. If you know a place where his talents could be put to use, let him know. Telecommuting and contract writing assignments are welcome. Reach him at

Eric Parks, Ph.D. is President/CEO of ASK International. Eric is an international known eLearning philosopher. He has served as a contributing editor to Technology for Learning (a Billcom publication) for over 5 years and has been featured in many industry publications including Training Magazine, Online Learning Magazine and IOMA Reports. Contact him directly at or on the web at

Janice Peterson Peacock is President of TIKI Software Education and Consulting, which she started in 1992.  Prior to founding TIKI, Janice worked at a variety of high tech companies including Sun Microsystems and Sybase. She is a specialist in technical instructor-led course design, development and management.  In her years at TIKI she and her team of course developers have worked with many technology companies to build training organizations, develop new training programs and deliver high-quality course materials to many students. Janice holds a Master’s Degree in Communication Studies from the University of California at Santa Barbara.

Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior in the Graduate School of Business at Stanford University. Previously he has served on the faculties of the business schools at the University of Illinois and the University of California at Berkeley, and served as Director of Executive Education for Stanford’s business school. He is a member of the visiting committee for the Harvard Business School, and is a member of the Academy of Management and the Industrial Relations Research Association. He is a prolific author with ten books and over 100 articles and book chapters to his credit.

Steve Portigal is a consultant who uses ethnographic research to help his clients discover (and act on) new insights about how their customers work, play, shop, entertain, eat, and live their lives around products and services. He writes FreshMeat, a semi-regular email column about the relationships between business, culture, technology, products, and consumers. Check out his collection of Foreign Grocery Products. Drop him a line at, or read more at

Bette Price is an author, consultant, and professional speaker on leadership development issues, and co-author of the soon-to-be-released True Leaders: How Exceptional CEOs and Presidents Make A Difference by Building People and Profits (December 2001, Dearborn Trade Press). She is also president of the Price Group, a management-consulting firm based in the Dallas suburb of Addison, Texas. You can contact her at

Simon Priest, Ph.D. is a consultant and mentor in leadership, corporate, organization and executive programs. Contact him at

Clark Quinn is Director of Cognitive Systems at KnowledgePlanet where he applies cognitive design to learning systems. Currently he's privileged to be leading a team developing something he can't yet talk about, and finding out that kids interfere with surfing (but in only the most wonderful ways). If you’d like to learn more, email him at

Howard Rheingold is a writer, consultant, and all around hell-raiser. He’s author of The Virtual Community: Homesteading on the Electronic Frontier (reissued January 2000), Tools for Thought: The History and Future of Mind-Expanding Technology (reissued April 2000), They Have a Word for It: A Lighthearted Lexicon of Untranslatable Words & Phrases (reissued August 2000) and Virtual Reality (1993). Visit him at

Jack Richford has been in education for 18 years and presently is a counselor with Chesterfield County School System in Central Virginia. He is also the Director of Leadership Development with the Chesterfield Education Forum that brings experiential training programs to parents and children. In the Summer of 1998, Richford attended the Jepson School of Leadership Studies, University of Richmond, as a teacher-scholar, where his graduate project, “Zen and the Art of Teaching Leadership,” proposed integrating traditional Eastern mindfulness and martial arts disciplines into short duration professional staff development models. Jack has presented at numerous education conferences and at the John F. Kennedy Leadership High School, Silver Springs, Maryland, College Park Scholars Program, James MacGregor Burns Academy of Leadership, University of Maryland and at the 2nd International Leadership Conference in Toronto, Canada. Learn more by contacting him at

Hal Richman, Ph.D., is President and a founder of Knowledge Navigators International Inc. He works with eBusiness portals, digital marketplaces, and enterprises to envision, design and inspire others to implement new forms of collaboration, community and learning. Throughout his life, he has shown a passion for imparting unto others what he himself has learned and understood. Dr. Richman has provided inspiration for the founding of two innovative start-ups and is driven by the puzzle of how collaboration can help create new business models in the digital economy. He has a Ph.D. in Political Science, formed and operated an innovative food distribution business, founded and ran a successful retail/whole business, worked in software support and has practiced as a management consultant focused on online learning and eBusiness collaboration. Contact him directly at or

Dr. Jeannine Sandstrom, CEO and founder of CoachWorks International, Inc. is an internationally known Executive Leader Coach. For over 20 years, clients have recognized her as a valued resource in accelerating their leadership development and organizational effectiveness. Her mission as a “possibility generator” is to unlock the leader potential so that they make a positive difference in the lives of others while creating organizations with sustained vitality. You can reach her directly at

Victoria Saunders is principle at The Metanoic Group, a consulting firm located in Richmond, Virginia. The Metanoic Group is dedicated to assisting clients achieve inspired performance. In addition, she is leadership development coach for many executives in the Richmond area. Ms. Saunders has also served as an adjunct professor for American University and Virginia Commonwealth University, teaching courses in Human Performance Improvement and Organizational Learning. She can be reached at

Michael Schrage is a research associate at the MIT Media Lab, A Merrill Lynch Forum Innovation Fellow and "Brave New Work" columnist for Fortune magazine. He is the author of several books, including No More Teams (1995) and the recently released Serious Play (1999). You can reach him at

Beth Garlington Scofield is Managing Editor of LiNE Zine. Before coming to LiNE Zine and Saba (she splits her time between both) she worked in the Washington, DC office of McKinsey & Company with McKinsey’s Organization Practice. Prior to that, she spent three years as a teacher of ESL in Japan and India, where the issues of globalization and learning grew close to her heart. Write her at

Chuck Scofield is Executive Coordinator at Share Our Strength. He has shared his strengths around the world, including on irrigation and hunger projects in East Africa and India, and on projects closer to home in his Washington, DC community. Reach him directly at

Gerry Sexton, M.D., is a Senior Partner and Chief Explorer of GrowthWorks Inc., a training and consulting company based in Minneapolis, Minnesota. He launched his career out of the University of North Dakota as a commercial pilot, but landed quickly in medical school at University of Texas Health Science Center at San Antonio. Despite his success as a developing surgeon, he left the field of medicine when he recognized the disconnection between what he was doing and the need to express his greatest personal gifts and talents. Since taking on his current role, Gerry has provided inspirational and thought-provoking speaking and training throughout the US, as well as in Brazil, Italy, France, the U.K. and The Netherlands. Send email

Rebecca Shambaugh is Founding Principal of Women in Leadership and Learning and President/CEO of Shambaugh Leadership Group. In these roles she advises and coaches senior level executives and leaders through issues such as organizational alignment, strategy due to mergers and, acquisitions, crisis and change management, career transition, and personal styles. Prior to starting her consulting practice, Shambaugh served in key operations and staff leadership roles for General Motors, Fairchild Industries, and Amax, Inc. Contact her directly at

Sue Shellenbarger is a columnist and news editor for The Wall Street Journal. She originated and writes the "Work and Family" column that appears most Wednesdays on the front page of the Journal's Marketplace section. In 2000, she was awarded the National Society of Newspaper Columnists’ first-place prize in the general interest category and a Missouri Lifestyles Journalism Award in the best short feature category. She is also the author of Work & Family: Essays from the 'Work and Family' Column of the Wall Street Journal. Brook Manville is Publisher of LiNE Zine and Chief Learning Officer of Saba. He can be reached at

David Sibbet is the founder and president of the Grove Consultants International. He has been an organizational consultant and graphic designer for more than 20 years, building on eight prior years in experience-based leadership development at the Coro Foundation. He is the author of leading-edge group process tools and provides coaching and design expertise to consultants and organizations around the world. Visit him online at

Kellee K. Sikes is a contributing editor for LiNE Zine and Principal of Pioneer Technologies. As an all-natural weed, she often shares weedy secrets for success with her clients through business analysis, project management, and business development services of Pioneer Technologies. Despite having planted roots in St. Louis, Missouri, you can find her traveling to cultivate weeds all over the globe. Tell her about your favorite weed at

John Sorflaten, Certified Professional Ergonomist (CPE) holds a Ph.D. in Instructional Design. He calls Instructional Design the human factors of education, making effortless his (and your) transition from training design to user interface design. Screen design and instructional design both take into account user and learner characteristics, task and learning requirements, and the process of iterative design that includes usability testing. For 13 years, John has consulted with and taught large and small organizations for Human Factors International (HFI). One of John’s recent clients, the National Institute of Neurological Disorders won a “Best of the Fed” award for web site design. You can reach him online at

Douglas K. Smith is a consultant and author specializing in organization performance, innovation, and change. Named in The Guru Guide as one of the world's leading management thinkers, his work has been featured in Business Week, the Wall Street Journal, the Harvard Business Review, the New York Times, and the McKinsey Quarterly. His most recent book is Make Success Measurable (1999) You can reach him directly at

Lee Smith, Ph.D. and Executive Leader Coach, is President of CoachWorks International, Inc. headquartered in Dallas, Texas. She is considered a pioneer in the coaching profession and her primary work is in the area of equipping leaders for high levels of performance, both today and in the future. Smith’s mission is to serve as a partner with leaders who want to transform their leadership abilities to Legacy Leadership and bridge the gap between professional achievement and personal significance. Reach her at

William Snyder is a founding partner of Social Capital Group, a research and consulting firm in Cambridge, Massachusetts. In January 2000, he co-authored the Communities of Practice: The Organizational Frontier with Etienne Wenger in Harvard Business Review, Jan/Feb 2000. You can reach him directly at

Jerry Southwick has been a cartoonist, illustrator, and web designer for 10 years. As sole proprietor of Swimming Aardvark, he has done cartoons for Levi Strauss, AirTouch, Xerox, Fourelle Systems, Cartoon Network among many others. He wants to be a children's book author when he grows up. Email him at

Elaine St. James has been hailed as the leader of the simplicity movement by The New York Times. Author of the national bestseller Simplify Your Life, which detailed how she scaled back her own life in the early '90s, St. James has written five other best-selling books on simplifying, including Inner Simplicity, Simplify Your Christmas, Simplify Your Work Life. St. James ran her own real estate investing business for fifteen years and wrote a book on real estate investing before she began the process of simplifying her own life. Learn more about her at

Daniel Stackhouse is a native of Maryland and has been at TheatreVirginia for close to three years. A graduate of the University of Richmond, he is also an actor and stage manager for a number of Richmond-area theatres. He can be reached directly at or

Robert I. Sutton is a Professor of Management Science and Engineering in the Stanford Engineering School, where he is Co-Director of the Center for Work, Technology, and Organization and an active researcher in the Stanford Technology Ventures Program. He is also a Fellow at IDEO Product Development. He has served as an editor and on the editorial board member of numerous scholarly publications, and is co-author (with Jeffrey Pfeffer) of The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action.

Michael Useem is a professor of management at the Wharton School of University of Pennsylvania and director of its Center for Leadership and Change. He teaches MBA and executive MBA courses at Wharton and short programs for mid-career managers in Asia, Europe, Latin America, and the United States. He is the author of  The Leadership Moment and Leading Up: How to Lead Your Boss so You Both Win among many other publications. Reach him at

Melinda Vilas is a speaker, writer, and the Editor-at-Large of Living in Balance Magazine, the author of The Magic Toolbox; a children's book, a founder of, and head of PR for She can be reached at

Ellen Wagner is the Chief Learning Officer of Viviance new education Inc. She’s author of Managing Web-Based Training and Learning Without Limits, Volume III: Emerging Strategies for Effective e-Learning Solutions. Contact her directly at

Muriel Waldvogel is a practicing architect in Concord, Massachusetts. She creates spaces that bridge physical and virtual environment. Her focus is on using the five senses to transmit information. She has a PhD on tactile perception from the Swiss Federal Institute of Technology and has collaborated with the MIT Artificial Intelligence Lab, and the Tangible Media Group at the Media Lab. Contact her at

David M. Walker is Comptroller General of the United States, the nation's chief accountability officer and the head of the U.S. Government’s General Accounting Office. Immediately prior to his appointment as Comptroller General, Mr. Walker was a partner and global managing director of Arthur Andersen LLP's human capital services practice and a member of the board of Arthur Andersen Financial Advisors, a registered investment advisor. He also served as a Public Trustee for Social Security and Medicare from 1990 to 1995 while he was a partner with Arthur Andersen. Prior to joining Arthur Andersen, Mr. Walker was Assistant Secretary of Labor for Pension and Welfare Benefit Programs and Acting Executive Director for the Pension Benefit Guaranty Corporation.

Alan Webber is the co-founder of Fast Company and the driving force behind the magazine, responsible for managing, writing, and shaping the content of each issue, as well as defining its unique style and flavor. In his pre-Fast Company life, Alan was the managing editor/editorial director of the Harvard Business Review for six years. A leading authority on the new world of business, and Alan is an widely sought-after speaker, consultant, and frequent contributing author to such publications as The New York Times, The Washington Post, the Wall Street Journal, and USA Today.

Carol Weiss is Vice President of Communications and a founding investor of Experient Technologies, a company started in late 1997 to develop advanced tools for managing elearning. Weiss became an early proponent of technology-deployed education during her prior role as a communications executive with EDS for 10 years. There she was involved in developing numerous leading-edge projects ranging from the earliest interactive multimedia demonstrations to the JASON Project, the world’s first international interactive science expedition transmitted to millions of students via satellite in 1988 and later on the Internet. She also created and managed (for five years) the EDS Technology Grant Program, a corporate philanthropy that awarded grants to teachers worldwide for innovative applications of technology that furthered learning. Reach her online at

Etienne Wenger is a consultant on knowledge management and communities of practice. He is also the author of Communities of Practice: Learning, Meaning, and Identity. In January 2000, he co-authored the Communities of Practice: The Organizational Frontier with William Snyder in Harvard Business Review, Jan/Feb 2000. He is based in North San Juan, California. You can reach him directly at

Brenda Wilkins is President of Big Sky Learning Institute, a learning and leadership consulting firm. For more information about coaching or to preview “The Coaching Distinction: A Research Based Model of Coaching” visit Contact Dr. Wilkins directly

Andrew Willis is a First Class Petty Officer in the United States Navy. A 13-year veteran, he serves as an instructor, educational data analyst, and career counselor at the Naval Academy Preparatory School in Newport, RI. He is also a freelance writer and trainer and writes a monthly column for He attends the University of Rhode Island, pursuing a master’s degree in Adult Education. What little time he has left is usually spent chasing his four sons and trying to convince them to clean their rooms. Contact him directly at or visit him online at

Karen Wright is the founder of Parachute Executive Coaching. Through her fifteen years in marketing and advertising, she has developed a clear understanding of corporate issues and challenges and is able to coach corporate managers to be successful under today's stressful business conditions. She is Canada's first Professional Certified Coach (PCC, as accredited by the International Coach Federation) after having been trained by the world's leading coach training organization, Coach University. A driving force in the emergence of coaching in Canada, Karen is the Canadian Regional Leader and Toronto Chapter Past Host for the International Coach Federation. Contact her at

Debra Young has over 20 years experience in staffing, recruiting, and human resource management. She has a significant record of accomplishment recruiting in high-growth industries, managing entire staffing processes, lowering cost-per-hire and strategic planning for long-term staffing needs. Clients include major corporations and technology start-ups: Cisco Systems, ProBusiness, Zhone Technologies, PeopleSoft, Oracle, and Automatic Data Processing (ADP). Contact her directly at